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The Aide's Role in Quality Improvement Activities
Iselin, NJ
Thursday, September 14, 2017, 3:00 PM - 4:00 PM EDT
Category: Events

Certified Home Health Aide Education Series: Super Customer Service begins with Super Staff Education!!

The Aide's Role in Quality Improvement Activities

What is QAPI? This session will describe the requirement for home health and hospice agencies to conduct Quality Assessment and Performance Improvement (QAPI) activities including a family satisfaction survey. How your agency performs on these measures is available to the public. In-home aides will learn how they play a role in supporting QAPI. 

Why Participate?  An educational investment in your Home Health Aides pays off in quality care!  This is a great opportunity to gather your staff for in-service training.   These hour-long webinars may be used to help meet the 12 hour per year Home Health Aide educational requirement under the Medicare Conditions of Participation and /or for accreditation purposes.

This webinar is available "LIVE" or "RECORDED"

PLEASE NOTE: Registration fees are based on one phone connection; multiple site participation from your agency will be charged a separate registration fee for each dial-in connection.


Contact: Karen Barish, RN - or (732) 877-1100