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A Billing Managers’ Workshop: Best Practices for Home Care & Hospice 2017
2 Stahuber Avenue
Union, NJ 07083
United States
Friday, November 17, 2017, 9:00 AM - 3:00 PM EST
Category: Events

The Home Care & Hospice Association of New Jersey Presents…Our Second Annual


A Billing Managers’ Workshop: Best Practices for Home Care & Hospice 2017


Attention all billing and financial management staff ! 

Attend this full day educational workshop created by expert billing professionals as they present, from start to finish, the key components of successful billing practices.  This workshop will focus on home health, hospice and health care service firm claims management!  The agenda below is just a sample of the highlights planned for the day.  Stay tuned for more details and program updates!



Registration & Networking Breakfast


Managing Account Receivable

  • Collections procedures – when to do first touch of claim by payer & follow-up next steps
  • Private Pay -  from intake to discharge


Benchmarking/Key Performance Indicators

  • Productivity standards - # of claims staff can touch by payer to help ensure your agency is adequately staffed
  • Industry DSOs
  • % of write offs, collections to revenue, etc.


Denial Management (Will Boyd)

  • Lean Six Sigma overview – creating the continuous improvement culture
  • Medicare, Medicaid, Medicare HMO’s, Medicaid HMO’s, and Commercial
  • Reprocess vs. appeal
  • When appeals don’t work


Networking Lunch


Division of Banking & Insurance   (DOBI )

  • Provider rights
  • Identifying payers DOBI can assist providers with
  • Community Health Law Project


Year in Review & What Lies Ahead

  • 2017 Changes – outlier, SIA, reduction in PCA rates, quality reporting
  • 2018/2019 Impacts on the Horizon:  HHGM, Pre-claim review, EVV, security, adding volunteers to hospice claims, VPB, minimum wage increase, lack of work force… just to name a few!


Registration Fee:  Members  $50      



Contact: Karen Barish at [email protected] or (732) 877-1100